Legacy SongSelect API searching is not working

Resolved

Partial outage

Started about 1 year ago Lasted about 13 hours

Affected

production.songselectapi.com (legacy SongSelect API)

Updates

Resolved
March 21, 2023 at 4:16 AM
Resolved
March 21, 2023 at 4:16 AM
This incident has been resolved.
Monitoring
March 21, 2023 at 2:22 AM
Monitoring
March 21, 2023 at 2:22 AM
We implemented a fix and are currently monitoring the result.
Identified
March 20, 2023 at 9:31 PM
Identified
March 20, 2023 at 9:31 PM
This is a stubborn issue, and we are continuing to work on a fix for this incident. Again, this only impacts the legacy SongSelect API so if you are on our newer API you are not affected by this outage. We are hoping to have a temporary fix in place by end-of-day today so it will be up and working.
Investigating
March 20, 2023 at 3:45 PM
Investigating
March 20, 2023 at 3:45 PM
We are currently investigating this incident. This ONLY affects the legacy SongSelect API. For partners who have converted over to our new API, there are no issues.

All systems operational