Some of our solutions have intermittent outage due to our cloud service being in the midst of an outage incident

Resolved

Operational

Started about 1 year ago Lasted 15 minutes

Affected

production.songselectapi.com (legacy SongSelect API)

songselect.ccli.com

profile.ccli.com

reporting.ccli.com

rights.ccli.com

api.ccli.com

Updates

Resolved
March 16, 2023 at 12:06 PM
Resolved
March 16, 2023 at 12:06 PM
This incident appears to have been resolved by Microsoft and CCLI solutions are operational.
Monitoring
March 16, 2023 at 12:00 PM
Monitoring
March 16, 2023 at 12:00 PM
Microsoft is working on the issue with their Azure cloud service. The problem appear to have stopped and CCLI systems appear to be working again. We will continue to monitor.
Identified
March 16, 2023 at 11:51 AM
Identified
March 16, 2023 at 11:51 AM
Some of our systems are intermittently returning errors. Our cloud service, Microsoft Azure, is reporting that they have identified an issue and are working on a hotfix to resolve it.

All systems operational