SongSelect API is returning errors to partner software

Resolved

Partial outage

Started over 3 years agoLasted about 2 hours

Updates

Resolved
April 25, 2021 at 3:46 PM
Resolved
April 25, 2021 at 3:46 PM
The SongSelect API is operating normally.
Investigating
April 25, 2021 at 2:31 PM
Investigating
April 25, 2021 at 2:31 PM
We are still seeing problems and are investigating further. SongSelect is running fine, so customers can download what they need directly from SongSelect until the API issue is resolved.
Resolved
April 25, 2021 at 2:12 PM
Resolved
April 25, 2021 at 2:12 PM
The issue appears to be resolved, but we will continue to monitor on further into the morning.
Monitoring
April 25, 2021 at 1:52 PM
Monitoring
April 25, 2021 at 1:52 PM
We implemented a fix about 10 minutes ago and and are currently monitoring the result. The API is returning to normal response times.
Investigating
April 25, 2021 at 1:39 PM
Investigating
April 25, 2021 at 1:39 PM
We are currently investigating this incident.

CCLI - SongSelect API is returning errors to partner software – Incident details