CCLI - Notice history

All systems operational

This page is for CCLI Partners. If you are a church or school please contact CCLI customer support.

api.ccli.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 99.82%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

songselect.ccli.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 99.45%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

profile.ccli.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

reporting.ccli.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

rights.ccli.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

Notice history

Mar 2025

No notices reported this month

Feb 2025

Generating PDF sheet music is failing intermittently in SongSelect and Partner API
  • Resolved
    Resolved

    The system is stable. This incident has been marked resolved, but we will continue to monitor closely over the coming weeks.

  • Monitoring
    Monitoring

    Things seem to have stabilized since 11:20am Pacific Time and things have been operational since then. We are continuing to monitor closely.

  • Identified
    Identified

    As we are monitoring, the problem has returned so we are reopening this incident. We are working on a solution. This is now likely also affecting the ability for Partners to get chord sheets, and it is impacting SongSelect ability to view Lead and Vocal sheets.

  • Resolved
    Resolved

    We believe this incident is resolved, but we will continue to monitor over the coming days.

  • Monitoring
    Monitoring

    At the moment, the system appears to be operating normal again. We will continue to monitor.

  • Identified
    Identified

    Althought the partner API was not affected from the prior issue, we are now seeing some new issues with the partner API. We are working on it.

  • Update
    Update

    After significant investigation, it appears the partner API was NOT negatively affected by this. It only affected our SongSelect application.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the problem area and are working on a fix for this incident.

  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2025

No notices reported this month

Jan 2025 to Mar 2025

Next