CCLI - We have a report of some partner's customers being unable to login. – Incident details

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We have a report of some partner's customers being unable to login.

Resolved
Operational
Started over 1 year agoLasted about 1 hour

Affected

api.ccli.com

Operational from 8:53 PM to 9:28 PM, Partial outage from 9:28 PM to 9:40 PM, Operational from 9:40 PM to 9:50 PM

Updates
  • Resolved
    UTC
    Resolved

    A partner has confirmed this issue is resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been deployed and tested. We will continue to monitor.

  • Identified
    UTC
    Identified

    We have identified the issue and hope to have a fix out shortly.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. This is likely limited to partners with installed client applications.

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