CCLI - Some of our solutions have intermittent outage due to our cloud service being in the midst of an outage incident – Incident details

Some of our solutions have intermittent outage due to our cloud service being in the midst of an outage incident

Resolved
Operational
Started over 1 year agoLasted 15 minutes

Affected

production.songselectapi.com (legacy SongSelect API)

Operational from 11:51 AM to 12:06 PM

songselect.ccli.com

Operational from 11:51 AM to 12:06 PM

profile.ccli.com

Operational from 11:51 AM to 12:06 PM

reporting.ccli.com

Operational from 11:51 AM to 12:06 PM

rights.ccli.com

Operational from 11:51 AM to 12:06 PM

api.ccli.com

Operational from 11:51 AM to 12:06 PM

Updates
  • Resolved
    Resolved

    This incident appears to have been resolved by Microsoft and CCLI solutions are operational.

  • Monitoring
    Monitoring

    Microsoft is working on the issue with their Azure cloud service. The problem appear to have stopped and CCLI systems appear to be working again. We will continue to monitor.

  • Identified
    Identified

    Some of our systems are intermittently returning errors. Our cloud service, Microsoft Azure, is reporting that they have identified an issue and are working on a hotfix to resolve it.