SongSelect search is failing for some users

Resolved

Partial outage

Started over 3 years agoJanuary 29, 2023Lasted about 1 hourJanuary 29, 202311:10 PMJanuary 30, 202312:32 AMUTC

Affected

songselect.ccli.com

Updates

Resolved
January 30, 2023 at 12:32 AMUTC
Resolved
January 30, 2023 at 12:32 AMUTC
We are considering the issue resolved!
Monitoring
January 30, 2023 at 12:26 AMUTC
Monitoring
January 30, 2023 at 12:26 AMUTC
We implemented a fix and currently monitoring the result.
Investigating
January 29, 2023 at 11:10 PMUTC
Investigating
January 29, 2023 at 11:10 PMUTC
We are currently investigating this incident.

CCLI - SongSelect search is failing for some users – Incident details