CCLI - Notice history

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api.ccli.com - Operational

100% - uptime
Apr 2023 · 100.0%May · 99.99%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

songselect.ccli.com - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 99.97%

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Apr 2023
May 2023
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profile.ccli.com - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
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reporting.ccli.com - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
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Jun 2023

rights.ccli.com - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Notice history

Jun 2023

Unable to sign into SongSelect
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

May 2023

CCLI API and Legacy API Maintenance
  • Completed
    May 28, 2023 at 6:03 AM
    Completed
    May 28, 2023 at 6:03 AM

    Maintenance has completed successfully.

  • In progress
    May 28, 2023 at 4:00 AM
    In progress
    May 28, 2023 at 4:00 AM

    Maintenance is now in progress

  • Planned
    May 28, 2023 at 4:00 AM
    Planned
    May 28, 2023 at 4:00 AM

    We are planning for a scheduled maintenance during that time.

API is intermittently returning errors
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are restarting some services and expect the API to be fully down for a few minutes.

Apr 2023

Legacy SS API is struggling with Sunday morning load
  • Resolved
    Resolved

    This incident appears to be resolved.

  • Monitoring
    Monitoring

    The extra servers are helping and the API is usually responding, but performance is still poor as we are in the heaviest of Sunday morning load. Once again, this only impacts the legacy SS API, and the new API is performing well. Customers may download resources directly from SongSelect or upgrade partner software if it yet supports the new API.

  • Investigating
    Investigating

    This only affects the legacy SS API (the new API is working well). The fix we had put in place for the legacy SS API last week is working, but has apparently increased the need for system resources so we are increasing server instances and monitoring as they come online.

Apr 2023 to Jun 2023

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